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Laura Ryder's avatar

Love this! Yes to the combo of small businesses and chains. Yes to the in-person experience, even in chain stores. I ordered a gift from LL Bean and chose store pickup (free) because I didn't meet the minimum for free shipping. When I went to pick it up, I browsed and wound up buying a pair of boots for myself that cost twice the gift! I never order shoes online because I need to try them on (tried on 5 pairs!), so this was a win for both me and the store!

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Mary A. Rosch's avatar

Co-sign, love love love

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